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Uzun anket değerlendirmesi
6 kişiden cevaplar
Lucerne anketi (onaylanmış) psikolojik güvenliğe ilişkin 15 soruyla
Ekip için psikolojik güvenlik değeri
Psikolojik güvenlik – Eylem alanları
Öneriler
Google'ın Aristoteles araştırmasına göre psikolojik güvenlik, takım performansının en güçlü belirleyicisidir. Ekibinizde bu değerler ne kadar birbirine yakın?
Yönlendirme için: Değerler birbirine yakın (6 Puan farkı)
Normal durum: Eşleşen değerler
Psikolojik güvenlik ve performans değerleri birbirine yakındır. Dinamikler tutarlıdır; müdahaleler tüm sistemi hedefleyebilir.
75 ile 85 arasındaki değerlerle bir sonraki ılımlı adım psikolojik olarak güvenli çevrelerin güçlendirilmesi olacaktır.
1. Takım performansı
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İşbirliğinde potansiyelinizi ne kadar iyi kullanıyorsunuz?
2. Ekip düzeyinde psikolojik güvenlik için eylem alanları
Takım daveti: Handlungs alanlarından üç setting önceliklendirin ve önümüzdeki haftalarda takım olarak birlikte uygulayın.
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SOSYAL DUYARLILIK: Takımdaki herkes, karşısındakine güven veren şeyleri ve tetikleyici konuların ne olabileceğini algılamaya istekli ve yeteneklidir.
Setting 11: Picture exercise at the crossroads
Preparation: Bring a picture to the workshop that helps others understand what your safety anchor is. Ideally it even shows you at an important crossroads in your life where things could have gone either way—a moment when you chose a direction professionally, in family life, or personally, and felt inner uncertainty or even fear.
Time: sixty minutes (five minutes introduction, forty-five minutes in triads, ten minutes debrief)
Note: The picture exercise also works in a town-hall setting with many participants to convey how a psychologically safe circle can feel. It anchors a positive experience through honest encounters in triads that people can connect to later in daily life.
Short instructions:
- Five minutes: Show the picture and listen: What do partners see? Who and what does the picture show at which crossroads? When was it taken? Mode: free association, exaggeration, take risks.
- Five minutes: The owner dissolves projections—what actually happened?
- Five minutes in dialogue: What gives you safety, and what triggers you or sometimes even evokes fear?
Plenary briefing (five minutes): Walk briefly through the slide. You may ask participants to photograph it and take responsibility for timeboxing so everyone gets equal voice. The goal—the deliverable—is to trace each person’s safety anchor and related trigger theme.
Plenary debrief (ten minutes):
1. How was this setting for you—what did it evoke?
2. How might this sequence relate to our topic of psychological safety?
3. Did you notice the moment when you consciously decided: I will share this, not that?
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Setting 12: LOVE, WISH and SUPPORT – group feedback
In building psychological safety, feedback is a helpful tool—when it is respectful and supportive. One of my favourite formats is LOVE/WISH/SUPPORT.
Preparation and opening: A circle of chairs works best. Each person gets a sheet of A3 divided vertically into three equal columns. Everyone writes their name at the top and the headings LOVE, WISH, and SUPPORT. Sheets travel around the circle and collect feedback from others.
Time: forty-five minutes for a group of ten (five minutes intro, three minutes feedback per person, five minutes to read, five minutes debrief). Suitable up to about fifteen people.
Post a short explanation of the three columns on a flip chart:
1. LOVE: I especially appreciate your contribution to how we work together when WE …
2. WISH: You could strengthen psychological safety in the team if YOU …
3. SUPPORT: I will support you in making our team psychologically safer by I …
The feedback round: Everyone passes their sheet to the left neighbour. The receiver looks at the name at the top and writes at the bottom of the sheet, column by column, quickly and associatively without overthinking. After writing, fold the contribution to the back so it stays confidential—only for the recipient. The sheet moves left again until everyone has given feedback to everyone.
Closing reflection: When sheets return, each person has full individual feedback from all colleagues. Reading takes about five minutes. Use the circle to reflect together: What feelings came up while reading? What surprised you? What will you take with you?
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Setting 13: Measuring social sensitivity with the “Well Quiz”
The Well Quiz is a tool for measuring social sensitivity, reportedly used by Google in Project Aristotle. Google identified average social sensitivity as one of two key items to operationalize psychological safety in teams.
Goal: Results provide a scale for how well someone reads emotions and subtle social cues.
Sample task: Participants see a picture of eyes and judge whether the expression is thoughtful, worried, joyful, or startled.
Practical use in teams:
- Individual: People take the quiz to assess their social sensitivity as input for reflection and growth.
- Team diagnosis: Team averages hint at how well the group reads emotional signals and how much potential for psychological safety exists.
- Training: Insights can shape targeted training such as empathy exercises or nonverbal communication workshops.
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Setting 25: Online Safecircle analysis
The first stage of the challenge takes ninety minutes and suits groups of three to fifteen. Access is on this results page.
The “Safecircle analysis” combines all three approaches to psychological safety: you can measure it, talk about it, and experience it. Three areas sit at the centre:
1. Social sensitivity – naming shared safety anchors and triggers: Explore what gives us safety and where our triggers lie. Share anchors, build sensitivity to triggers, and open different perceptions of sources of psychological safety in the team.
2. Reality check – seeing your contribution to psychological safety: Reflect on your influence on team climate while others listen to your assessment. How do I already contribute? Where are blind spots or tensions?
3. Safe circles – boosting safe circles in the team: The analysis produces a consolidated map of psychologically safe circles potentially available in the team. The goal is to strengthen integrators, bring satellites in, and increase the centrality of leadership.
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Takımdaki diğerlerinden yardım istemekte zorlanmıyorum.
Setting 17: LS Troika Consulting – peer consulting with a reflecting team
Then the process starts: I present my issue. What is on my mind? What exactly is my challenge (two to three minutes)?
My reflecting team asks clarifying questions—short, precise (one to three minutes).
Then I turn away, avoid eye contact and any verbal or nonverbal feedback. I step out of the conversation mentally, only listen and take notes. The other two work for me: they talk about my topic as if I were not in the room—sharing sensations and body reactions, developing ideas and impulses freely, associatively, honestly—never as direct advice (four to five minutes).
Closing happens eye to eye in the trio: I share what mattered to me, what touched me, what I take away (two minutes).
Then roles rotate. So that all three issues get attention within forty-five minutes, each person is in focus for fifteen minutes.
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Setting 22: LS What I Need From You
With this Liberating Structure you invite the team to name elephants in the room and snakes under the carpet—concretely regarding your behaviour as a leader. WINFY works in small teams and in town halls with hundreds of people.
Step 1 – Check-in (five minutes): Ask the team what you can concretely do to improve psychological safety here. Your stance: I am here to listen carefully. No explaining or defending.
Step 2 – Appreciation (ten minutes): First ask for a round of appreciation. Each person in turn shares a moment that touched them and a situation where you already contributed well to psychological safety.
Step 3 – Make needs visible (fifteen minutes): Without your input the team uses 1-2-4-All to collect behaviours they need from you as a leader. Before you leave the room invite clear formulations along the line: “What I need from you is …”
Step 4 – Straight question, straight answer (fifteen minutes): You return and a facilitator reads the collected needs one by one. You listen, repeat the point, and respond with one of four options:
- Yes (I will take this need on board and meet it).
- No (I will not meet this need).
- I will try (I heard you and commit to working on my behaviour).
- I do not understand (Please phrase the need more clearly).
Explanations, justifications, or discussion are not allowed. As a sign of appreciation a “joker” may allow up to one minute of clarification for one chosen answer.
Step 5 – Check-out (fifteen minutes): The gaze turns outward: the team takes shared responsibility. Each person states how they can support you as a leader in putting the named behaviours into practice.
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Setting 25: Online Safecircle analysis
The first stage of the challenge takes ninety minutes and suits groups of three to fifteen. Access is on this results page.
The “Safecircle analysis” combines all three approaches to psychological safety: you can measure it, talk about it, and experience it. Three areas sit at the centre:
1. Social sensitivity – naming shared safety anchors and triggers: Explore what gives us safety and where our triggers lie. Share anchors, build sensitivity to triggers, and open different perceptions of sources of psychological safety in the team.
2. Reality check – seeing your contribution to psychological safety: Reflect on your influence on team climate while others listen to your assessment. How do I already contribute? Where are blind spots or tensions?
3. Safe circles – boosting safe circles in the team: The analysis produces a consolidated map of psychologically safe circles potentially available in the team. The goal is to strengthen integrators, bring satellites in, and increase the centrality of leadership.
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Eşit konuşma payları: Takımdaki herkes yaklaşık olarak aynı sıklıkta ve detayda söz almayı bekleyebilir.
Setting 14: Blind counting to twenty
Suitable for groups of five to fifteen.
This icebreaker fits well after lunch to make the positive effect of social sensitivity and balanced speaking time tangible.
Stand in a circle with eyes closed. Someone says “one”, someone else—without planning—says “two”, and so on until the group reaches twenty together. (Advanced groups can count back down.) Everyone is invited to participate equally.
If two people say the same number at once, start again from one until you succeed. The group learns to attune and usually develops a calm, mindful tone—a good basis for mastering the challenge.
Source: Bleß and Wagner (2022)
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Setting 15: Check-in
Whenever possible I work in a circle of chairs and start sessions with a check-in. Everyone speaks once in turn without interruption. I invite people to take thirty to sixty seconds each on how they are arriving and what they expect—passing is always allowed.
As a metaphor for mood I sometimes offer a “weather report” so everyone can see how people are arriving. In mature groups I let participants choose order; if I do not yet know the group I ask a volunteer to start and then go around the circle.
In larger groups of more than twelve I sometimes run check-ins as speed dating or Liberating Structures Impromptu Networking—several rounds of sixty-second pairs.
Helpful check-in questions for our topic:
- What do you already know about psychological safety?
- What interests you most about our topic today?
- How would you know it was worth giving this topic your time and attention today?
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Setting 16: LS 1-2-4-All
1-2-4-All is a classic Liberating Structure for reliable drama-free collaboration. The whole flow fits in fifteen minutes and is an excellent alternative to endless plenary discussion. It is fast, clear, energizing, and surprisingly deep—many perspectives appear and every voice gets space.
Phase 1 – ONE (one minute): Each person reflects alone—no distraction, no exchange. Just pen, paper, and your own thinking.
Phase 2 – TWO (two minutes): Pair up. For two minutes share your thoughts and build first ideas together.
Phase 3 – FOUR (four minutes): Two pairs join into a foursome. In four minutes discuss which proposals from the exchange seem most viable.
Phase 4 – ALL (eight minutes): Groups report to plenary—about ninety seconds each. You quickly get a broad picture—and every voice had room along the way.
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Setting 17: LS Troika Consulting – peer consulting with a reflecting team
Then the process starts: I present my issue. What is on my mind? What exactly is my challenge (two to three minutes)?
My reflecting team asks clarifying questions—short, precise (one to three minutes).
Then I turn away, avoid eye contact and any verbal or nonverbal feedback. I step out of the conversation mentally, only listen and take notes. The other two work for me: they talk about my topic as if I were not in the room—sharing sensations and body reactions, developing ideas and impulses freely, associatively, honestly—never as direct advice (four to five minutes).
Closing happens eye to eye in the trio: I share what mattered to me, what touched me, what I take away (two minutes).
Then roles rotate. So that all three issues get attention within forty-five minutes, each person is in focus for fifteen minutes.
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Setting 18: LS Fifteen percent solutions check-out
I like the Liberating Structure “Fifteen percent solutions” for check-out and closing. Inspired by the line that each of us is only one pixel but together we make the picture, a minimal behaviour change—a baby step per person—can shift group climate. Everyone reviews the workshop and notes privately for two minutes: What can I do from tomorrow onward—without extra resources or permission—to contribute more psychological safety?
In the closing round everyone can expect uninterrupted time to share their commitment. In mature groups I let participants choose order. The second-to-last word goes to leadership: finding the right words and stating their commitment to support our process toward more safety. I take the last word to compliment the team on the work done and share what touched me.
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Setting 19: Talking cards
A simple and effective way to ensure everyone on the team gets to speak is talking cards. At the start of the meeting each participant receives a card. Anyone who wants to speak places their card visibly on the table. Only when all cards have been played are they redistributed to the team—so everyone speaks at least once before anyone speaks again.
To make the method more playful, cards can show different animals. Each new round everyone gets a different animal card—this lightens the exercise and adds reflection: How does an owl communicate compared with a lion? Is the team more elephants or chameleons right now?
The method fosters deliberate speaking and listening, prevents one-sided dominance, and supports balanced discussion. Especially when some people talk a lot and others hold back, talking cards strengthen psychological safety and improve team communication quality.
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Setting 20: Tally of speaking contributions
A tally is a simple way to make speaking time visible. During a discussion or meeting each contribution by a person gets a tick. The visual pattern quickly shows imbalance and raises awareness of airtime.
At the end of the meeting the team briefly reflects:
- How close are we to balanced speaking time—Google’s indicator for psychologically safer teams?
- What effect do current speaking patterns have on our performance and learning quality?
- What could support more balanced participation?
Source: Psych Safety Training DE, programme to increase psychological safety in teams, developed by Carmen Kobe, Ina Goller et al.
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Setting 21: Timeboxing
Core idea: Timeboxing belongs in every agenda or script: each agenda item gets a defined duration and a clear focus. For complex topics clarify in advance what would show that time was well spent.
Facilitation practice:
1. Fixed time windows: Depending on topic and group size, set limits per contribution or theme.
2. Visible timer: Timer or traffic-light signals make airtime transparent. A gentle sound or visual cue signals the end of a slot.
3. Flexibility when needed: If a topic needs more time, the group can consciously decide to extend or park it.
4. Review: Briefly at the end of a meeting check whether everyone was heard and how timeboxing affected conversation quality.
Timeboxing also prevents a few topics or people from dominating. Timekeeping—the role of guarding the script—can rotate usefully from session to session.
Setting 25: Online Safecircle analysis
The first stage of the challenge takes ninety minutes and suits groups of three to fifteen. Access is on this results page.
The “Safecircle analysis” combines all three approaches to psychological safety: you can measure it, talk about it, and experience it. Three areas sit at the centre:
1. Social sensitivity – naming shared safety anchors and triggers: Explore what gives us safety and where our triggers lie. Share anchors, build sensitivity to triggers, and open different perceptions of sources of psychological safety in the team.
2. Reality check – seeing your contribution to psychological safety: Reflect on your influence on team climate while others listen to your assessment. How do I already contribute? Where are blind spots or tensions?
3. Safe circles – boosting safe circles in the team: The analysis produces a consolidated map of psychologically safe circles potentially available in the team. The goal is to strengthen integrators, bring satellites in, and increase the centrality of leadership.
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Diğer maddeleri göster
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Takımda insanların nasıl dışlandığını neredeyse hiç gözlemlemiyorum.
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Benim için takımdaki herkes her zaman iyi görünür.
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Hatalara, tek tek takım üyelerini suçlayarak nadiren tepki verilir.
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Yeteneklerimin takımda nasıl görüldüğünü ve dahil edildiğini hissediyorum.
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Voice: Tüm takım üyelerinin açık ve korkusuz bir şekilde katkıda bulunabileceği güven dolu bir atmosferde birlikte çalışıyoruz.
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Odadaki filler: Zor konuları birlikte iyi bir şekilde inceleyebiliriz.
3. Öz-yeterlilik
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İç güvenlik: Bu takımda kendimi güvende hissediyorum.
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Ekibimizde psikolojik güvenliğe etkili ve olumlu bir katkı sağlamaya çalışıyorum.
4. Psikolojik güvenliğe katkı
Daha fazla psikolojik güvenliğe katkıda bulunmak için yarından itibaren - ek kaynak veya izin olmadan - ne yapabilirsiniz?
Vurgulanan üç baby step'i bir ay boyunca takımda deneyin. Sonra: Ne işe yarıdı? Ne yaramadı?
Toplantılarda açıkça sorun: Henüz kimi dinlemedik?
Schwierige Themen zu Beginn der Agenda fest einplanen.
Hatalardan sonra önce öğrenin, sonra çözün – suçlamadan.
Pazartesi kısa check-in: Bu hafta güvenlik için neye ihtiyacınız var?
Kararlardan önce takımın ruh halini kısaca sorgulayın.
Övgü ve takdiri bilinçli olarak ifade edin – küçük katkılar için de.
5. Sosyal duyarlılık için spickzettel
Checkout önerisi – güvenlik çapalarınızı ve trigger'larınızı sırayla bir kez paylaşın.
Öncelikleri sakin bir şekilde netleştirdiğimiz ve düşünmek için yeterli zamanımız olduğunda.
Aniden gelen son teslim tarihleri veya toplantıda önceden uyarı olmadan yapılan açık eleştiri.
Görüşler açıkça paylaşıldığında ve takip soruları açıkça memnuniyetle karşılandığında.
Önemli kararlar kapalı kapılar ardında alındığında.
Anlaşmalara uyulduğunda ve birbirimize güvenebildiğimizde.
Taahhütler ertelendiğinde veya bilgiler eksik ulaştığında.
Görevlerime nasıl anlamlı yaklaşacağıma kendim karar verebildiğimde.
Hareket etmeden önce sürekli izin istemek zorunda kaldığımda.
Kişisel olarak eşit göz hizasında ve takdirle etkileştiğimizde.
Alay veya alaycı yorumlar takımda normal hale geldiğinde.
Hedef odaklı çalıştığımızda ve gereksiz sapmaları birlikte önlediğimizde.
Ayrıntılar gözden kaçtığında ve aceleden hatalar oluştuğunda.
Bonus: profesyonel eşlikle sonraki adımlar
İstatistik meraklıları için bonus: takım ölçümleri
Hesaplanan değerler
Değerlerin görsel sınıflandırması
Değerlerin anlamı
ICC(1) – Ekip üyeliğinden kaynaklanan varyans oranı
ICC(1), bireysel varyansın ne kadarının ekip üyeliğiyle açıklandığını gösterir. Yüksek değer, ekiplerin birbirinden önemli ölçüde farklı olduğu anlamına gelir.
- ≥ 0,20: Yüksek – takımlar birbirinden açıkça farklı
- 0,10-0,20: Orta – Takımlar arasında orta derecede farklar
- < 0,10: Zayıf – Düşük takım farkları
ICC(2) – Takım ortalamalarının güvenilirliği
ICC(2) takım ortalamalarının güvenilirliğini ölçer. Yüksek değer, takım ortalamalarının istikrarlı ve güvenilir olduğu anlamına gelir.
- ≥ 0,80: Çok yüksek – Ekip ortalamaları çok güvenilirdir
- 0,60-0,80: Yüksek – Ekip ortalamaları güvenilirdir
- < 0,60: Orta/Zayıf – Ekip ortalamaları daha az güvenilirdir
rwg(j) – Ekip üyeleri arasında birlik
rwg(j), ekip üyelerinin algıları konusunda ne kadar aynı fikirde olduklarını ölçer. Yüksek değer, ekip üyelerinin ortak bir algıya sahip olduğu ve ekip düzeyinde toplanmanın haklı olduğu anlamına gelir.
- ≥ 0,70: Yüksek – Ekip üyeleri büyük ölçüde hemfikirdir, birleştirme önerilir
- 0,50-0,70: Orta – Kısmi anlaşma, birleştirme mümkün
- < 0,50: Zayıf – algılar büyük oranda farklılık gösterir, birleştirmenin bir anlamı yoktur